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Privacy Policy隐私政策

Last updated: June 29, 2026最后更新:2026 年 6 月 29 日

The short version: we collect very little, we don't sell your data, and we ask before we track anything. Here's the longer version.简短版本:我们收集得很少,绝不出售你的数据,并且在追踪任何信息之前都会先征得同意。以下是详细版本。

What we collect, and when我们收集什么,何时收集

  • When you fill in our contact form, we collect what you choose to share: usually your name, company, email, WeChat ID (optional), product category, and your message. We use it only to reply to you and to scope a possible engagement.当你填写联系表单时,我们只收集你选择提供的信息:通常包括姓名、公司、邮箱、微信(选填)、产品品类,以及你的留言。这些信息仅用于回复你,以及评估可能的合作。
  • When you book a call, our self-hosted scheduling tool (Cal.com, which we run on our own servers) records your name, email, and chosen time so we can meet.当你预约通话时,我们自建的预约工具(运行在我们自己服务器上的 Cal.com)会记录你的姓名、邮箱和所选时间,以便我们会面。
  • When you email us directly, we keep that correspondence for as long as we need it to help you.当你直接给我们发邮件时,我们会在为你提供帮助所需的期间内保留这些往来邮件。
  • That's it. We don't ask you to create an account, and we keep no customer database beyond the conversations you start with us.仅此而已。我们不要求你注册账户,除了你主动发起的沟通之外,我们没有任何客户数据库。

Who helps us process it谁协助我们处理这些信息

  • Hosting & security: our site is served by Cloudflare. Cloudflare also provides Turnstile, a privacy-respecting check that confirms you're human when you submit the form. It doesn't track you across sites or build an advertising profile.托管与安全:本网站由 Cloudflare 提供托管。Cloudflare 还提供 Turnstile,一项尊重隐私的验证,用于在你提交表单时确认你是真人;它不会跨网站追踪你,也不会建立广告画像。
  • Email delivery: when you submit the form, your message is delivered to our inbox by Resend, an email-sending service, solely so we receive it.邮件投递:当你提交表单时,你的留言由邮件发送服务 Resend 投递到我们的收件箱,仅为让我们收到它。
  • Scheduling: bookings run on our own self-hosted Cal.com instance.预约:预约通过我们自建的 Cal.com 实例运行。
  • We don't use Google Analytics, advertising pixels, retargeting, or any third-party tracking.我们不使用 Google Analytics、广告像素、再营销,或任何第三方追踪。

Cookies & browser storageCookie 与浏览器存储

We don't use tracking or advertising cookies. The only thing we store in your browser is a small preference that remembers whether you're reading in English or 中文 (a localStorage value named easterlies-lang). Turnstile may set a short-lived functional token solely to complete its security check.我们不使用追踪或广告 Cookie。我们在你浏览器中保存的唯一内容,是一个记录你阅读语言(中文或英文)的小型偏好设置(一个名为 easterlies-lang 的 localStorage 值)。Turnstile 可能会设置一个短时的功能性令牌,仅用于完成其安全验证。

How long we keep it我们保留多久

We keep enquiry and booking details for as long as we're in contact and for a reasonable period afterwards, then delete them. If you ask us to delete your information sooner, we will.我们会在与你保持联系期间,以及之后的合理期限内,保留咨询与预约信息,随后予以删除。如你希望我们提前删除你的信息,我们会照办。

Sharing信息共享

We never sell, rent, or trade your personal information. We share it only with the service providers named above, strictly so they can do their job, and when the law requires it.我们绝不出售、出租或交易你的个人信息。我们仅与上述服务提供商共享,且严格限于其履行职能所必需,以及在法律要求时。

International transfers跨境传输

We're a cross-Pacific firm; our team and some providers are in the United States, Canada, and elsewhere. Information you send us may be processed in those countries. We take reasonable steps to protect it wherever it travels.我们是一家横跨太平洋的公司,团队及部分服务商位于美国、加拿大等地。你发送给我们的信息可能在这些国家或地区处理。无论信息流向何处,我们都会采取合理措施加以保护。

Your choices and rights你的选择与权利

You can ask us to access, correct, or delete the information you've shared, or to stop contacting you, at any time. Depending on where you live (for example, under California's CCPA/CPRA or the EU/UK GDPR), you may have additional rights, and we're happy to honor them. Just email us.你可以随时要求我们访问、更正或删除你所提供的信息,或要求我们停止与你联系。视你所在地区而定(例如根据加州 CCPA/CPRA 或欧盟/英国 GDPR),你可能享有额外权利,我们乐意予以尊重。来信即可。

Contact联系我们

Questions about privacy? Email [email protected] and we'll respond promptly.对隐私有任何疑问?请发送邮件至 [email protected],我们会尽快回复。

If we change this policy, we'll update the date above. The English version of this policy governs if there's any difference between languages.如果我们修改本政策,会更新上方的日期。如中英文版本存在差异,以英文版本为准。